Follows the lives of a group of women who let their hair down in more ways than one at Letty's, a vibrant and bustling hair salon in Toronto's Caribbean community. Novelette, Letty's smart and capable owner, has the answers to her clients' dilemmas but can't always figure out how to tame the tangles in her own life surrounded as she is by her outspoken eccentric sister Joy, her fourteen-year-old born-and-raised in Jamaica son Dre and her family of stylists including the wide-eyed new girl Starr and the wicked-tongued bad boy Nigel.